Why Choose Us
Frequently Asked Questions
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A Meet & Greet is required for all first-time clients and is designed for you and your pet to get to know us (and vice versa). In-home meet & greets are a great way to show us where you keep your pet(s) leash, food/water bowls etc.
Please prepare two (2) sets of house keys for our use to be picked up at the Meet and Greet. We ask that you please test each key to ensure that it works properly. We may access your home via a 24/7 concierge with a key release.
We require two sets of house keys from all clients, no exceptions. One set of keys remains in the care of your primary pet sitter and the other set is kept in our office safe to be used in the case of a lock-out or emergency.
We operate within a five-mile radius of Midtown, Atlanta. We evaluate each client’s needs to make sure we can provide quality services.
NOW SERVING: 30309, 30308, 30307, 30305, 30306, 30319, 30318, 30312 and 30324.
Get updates in the Time To Pet app via live GPS tracking, map pins, and communicate directly with your Crate Escape Atlanta Caregiver at any time.
Absolutely! A holiday surcharge of $20 per visit will apply for visits made on the following holidays: New Year’s Eve, New Year’s Day, Easter, Memorial Day Weekend, Easter Sunday, Independence Day Weekend, Labor Day Weekend, Thanksgiving, and Christmas Week.
NO. We pride ourselves in always committing to our scheduled appointments.
We accept all major credit cards, including Google and Apple Pay. Payment is due day of service.
Payments can be made via client portal.
- Log in to your client portal in our scheduling software. Crate Escape Atlanta.
Yes, we are both bonded and fully insured. Please contact us directly for more information.
Tipping your dog walker isn’t required, but always appreciated! Tips are a great way to show your gratitude for a job well done.
Yes, get updates in the Time To Pet app via live GPS tracking, map pins, and communicate directly with your Crate Escape Atlanta Caregiver at any time.